Shipping & Returns

Pre-launch notice: Checkout is not yet open. Final shipping rates and return procedures will be posted after our fulfillment arrangements are confirmed and tested.

Shipping

At launch, Purple Hand Books plans to ship within the United States. The shipping charge and available service will be shown before payment. Delivery dates are estimates, not guarantees, and may vary by title availability, destination, carrier conditions, and release date.

Some orders may ship directly from a fulfillment partner. If a cart contains items with different availability, they may arrive separately. Any split-shipment practices and charges will be explained before ordering is enabled.

Damaged, incorrect, or missing orders

If an order arrives damaged, contains the wrong item, or appears to be missing, contact us promptly with the order number and a description of the problem. We may request photographs of the item and packaging so we can work with the carrier or fulfillment partner.

Returns and cancellations

Final eligibility windows, return shipping responsibility, refund timing, and preorder cancellation rules will be published before the store opens. No purchase should be made until those final terms are visible at checkout.

Questions? Visit our contact page.